Frequently Asked Questions

Are you bonded and insured?
Yes — we are fully bonded & insured.
Do you use natural products?
We have searched for the best products that are natural, eco-friendly, food safe and must bear the Ecologo symbol. We use the Safeblend line of professional cleaning products. The product line is effective, eco-friendly and safe. Safe for the homeowners’ family and safe for the GPower Family.
Do You Bring Your Own Cleaning Products, Supplies, And Equipment?
We are committed to using natural, eco-friendly and non-toxic cleaning products and anti-bacterial microfibers throughout your home. All equipment and vacumes are sanitized before each home. We bring all we need to leave your home sparkling.
Are You Pet-Friendly?
We LOVE pets. Just notify us if there are any instructions on how to behave with certain pets. Otherwise, we will show them all Love.
What happens if my clean takes longer than the original quote?
We provide an estimate and range of time for all new homes requiring an initial service. The hours at home are calculated upon completion of service, and an invoice will be submitted shortly after.
Do I need to be present for my cleaning?
This is your own decision. Your GPower Cleaning Services team will be happy to clean your home either way. If you would like to be home during your cleaning service, we graciously ask that you and your household members maintain a minimum of 6 feet in social distance for health and safety. If you plan not to be present when we arrive, please leave instructions or an alarm code so that our cleaners can access your home to ensure that it is left clean and sparkling.
Do I need to tip?
Leaving a tip is not required, but it is very much appreciated! :)
What if I am not satisfied with my cleaning?
At GPower Cleaning Services, we provide you with a 24-hour guarantee. Our guarantee means that if you are unhappy with any aspect of your cleaning, please let us know within 24 hours of your GPower cleaning service, and we will come back to your property to resolve the problem as soon as possible.